Statement of Compliance
Under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
Hoote Global Technologies Private Limited, is a company incorporated under the Companies Act, 2013, with its registered office at 54, Krishna Nagar 27th Street, Maduravoyal, Chennai (the “Company”). The Company operates Hoote Application (for iOS & Android), a public audio / voice based microblogging platform (“Hoote Application”).
1. Significant Social Media Intermediary
The Company is a Significant Social Media Intermediary and has implemented policies and procedures to comply with the requirements of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (the “Rules”).
2. Due Diligence
2.2 In addition to other requirements prescribed by the Rules, the Hoote Policies specifically prohibit users from publishing content that: (a) may be harmful to minors or children below the age of 18 (eighteen) years; (b) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation; (c) is invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner; (d) is abusive, libellous, defamatory, pornographic, paedophilic, obscene or otherwise grossly harmful or objectionable in Company’s reasonable discretion; (e) any information, content or other material that violates, plagiarizes, misappropriates or infringes the rights of third parties including, without limitation, copyright, trademark rights, rights of privacy or publicity, confidential information or any other right; (f) any material of any kind that contains any virus, Trojan horse, spyware, adware, malware, bot, time bomb, worm, or other harmful or malicious component, which might overburden, impair or disrupt the Hoote Application or servers or networks forming part of, or connected to, the Hoote Application or which does or might restrict or inhibit any other user’s use and enjoyment of the Hoote Application. The Company will endeavour to deploy technology-based measures, including automated tools or other mechanisms to proactively identify content which falls within the above categories and others.
2.3 Access to any unlawful information shall be blocked within 36 (thirty-six hours) of receipt of orders from a court of competent jurisdiction or appropriate government or its agency and the same shall be addressed for compliance to the Resident Grievance Officer with a copy to Nodal Contact Officer and Chief Compliance Officer (contact details below).
2.4 In compliance with the Rules, registration information collected by the Company from a user shall be retained by the Company for a period of 180 (One hundred and eighty) days from the date of cancellation or withdrawal or removal or disablement. Additionally, where registration information from a user and / or any information has been removed or disabled on a voluntary basis due to any violation of the Policies or on the basis of a grievance report received by the Company, the Company shall preserve such information and associated records for a period of 180 (One hundred and eighty) days for investigation purposes, or for such longer period as may be required by the court or by Government agencies who are lawfully authorized.
2.5 On receipt of a written request for information from a lawfully authorized government agency clearly stating the purpose for which it is required, the Company shall provide such information or assistance in its control or possession to the government authority within 72 (Seventy-Two) hours.
3. Additional Due Diligence
3.1 The physical contact address of the Company for the purposes of receiving communication addressed to it under the Rules is 54, Krishna Nagar 27th Street, Maduravoyal, Chennai.
3.2 The Company has implemented the following mechanism for dealing with grievances:
Grievances relating to violation of the Rules must be addressed to the Resident Grievance Officer at RGO@hoote.com with a copy to the Chief Compliance Officer at CCO@hoote.com. The complaint must contain such information as is necessary in order for the Company to investigate and take necessary action.
3.3 Grievances that are reported will be acknowledged within 24 (Twenty-Four) hours of receipt of the grievance report. Grievances will be disposed of within 15 (Fifteen) days from date of receipt. Wherever practical, information on action taken or not taken by the Company may be provided to the reporter of the grievance.
3.4 Complaint made by an individual or any person on his behalf in relation to any content which exposes the private areas of such individual, shows such individual in full or partial nudity or depicting such individual in any sexual act or conduct; or impersonation in an electronic form, including artificially morphed images will be acted upon within 24 (Twenty-Four) hours from the receipt of the complaint.
3.5 A monthly compliance report containing information as specified under the Rules will be published on the website under this Statement of Compliance.
3.6 Users may opt for voluntary verification of accounts using an active Indian phone number. All such requests can be raised within the Hoote Application. A visual identifier will be shown against the profiles of users who have voluntarily verified themselves.
3.7 Publishers (as defined under the Rules) of news and current affairs content should take note of the information statement in compliance with the Rules which can be found under this Statement of Compliance. On confirmation by such publishers of compliance with the Rules, the Hoote Application will display a visible verification mark against their profiles.
3.8 The Company also displays a visible verification mark on content that is advertising or sponsored or is exclusively controlled.
3.9 The Company has appointed the following officers to ensure compliance with the Rules:
Chief Compliance Officer for ensuring compliance with the Information Technology Act, 2000 and Rules made thereunder.
Name: Manoj Nair
Nodal Contact Officer for 24×7 coordination with law enforcement agencies and officers to ensure compliance to their orders or requisitions made in accordance with the provisions of law or rules made thereunder
Resident Grievance Officer to (i) acknowledge a complaint in relation to the Rules within 24 (twenty-four) hours and dispose off such complaint within 15 (fifteen) days from the date of its receipt; and (ii) receive and acknowledge any order, notice or direction issued by the appropriate Government, any competent authority or a Court of competent jurisdiction.
Name: Lakshmi Priya
4. Compliance Statement for Publishers of News and Current Affairs Content