Advanced Solutions Expert - Developer Support (Any Location Within India)
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
Implementation Engagement Manager - Anywhere Within The US
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
Solutions /Sr Solutions Engineer - Remote (Any Location in India )
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
Advanced Solutions Expert - Developer Support (Any Location Within India)
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
Customer Success Manager - Remote on the East Coast
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
Senior Product Designer (Any where in India) - Remote work
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
Software Engineer - Full Stack (Any location in India)
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
What you would do
Analyze the production logs and database to help the Solutions team resolving customer issues and queries
Simulate customer’s data to reproduce use cases, replicate issues and understand the exact customer’s requirements and problems
Interact with customers over the phone and email along with the customer along with Solutions team to help and understand their problems and use cases
Identify the problem area reported by the customer, whether it’s related to their configuration, setup or code and assist resolving the issue
Provide technical consulting to customers with our tutorials and APIs while integration
Work closely with the Documentation and Knowledge base teams to ensure that sufficient information is available and the content is up to date. Help documenting and improving FAQs, trivia, and tutorials
Continuously perform analysis and collect feedback internally and from support requests to help improve the Solutions team’s tech skills. This information should also be used as input for training the Solutions team
